I do my best to keep the blogs positive and uplifting as there is generally little sense in complaining. Yet I must make comment on the lack of respect people have for each other’s time.
A travel agent does two very important things for clients, one uses their knowledge, contacts and resources to provide the best trip/vacation solutions and two uses their TIME so clients can focus on other important matters, like work and family.
So many people think nothing of having a travel agent spend hours researching information for them and then booking it themselves or finding a ‘friend’ to do it for them. I wonder, can these folks ‘work for free’.
We all understand when plans fall through or the finances just won’t allow the trip, no problem. But when you are being used just to do the work it is insulting and shows a lack of consideration for your profession and you personally.
Many agents now charge fees or require deposits to be used towards the trip. I find that I must now do the same. While clients who have already booked with me won’t have to do this, new clients will, sad but true.
I hope someone who reads this will think twice before asking any service provider, travel agent, real estate agent, etc., to jump through hoops just to get information and then not use their services.